Enterprise Hardware: AI-Powered Conference Rooms

Conference Hardware ManufacturerEnterprise Hardware / AV SystemsEnterprise Solution

A conference room hardware manufacturer produced equipment including 4K cameras, microphone arrays, and interactive displays. Their rooms cost $50K+ but lacked intelligence. Customers wanted automatic meeting summaries, action item extraction, real-time translation, and workflow integration. The company had hardware expertise but no AI capabilities. Building an AI team would require significant time and investment.

Enterprise Hardware: AI-Powered Conference Rooms - Case study visual

+$35K

Product Value

89%

Win Rate

3 months

Time to Market

+47

Customer NPS

CEO

Conference Hardware Manufacturer

Partnering with IT Trust Services allowed us to focus on hardware while Neo provided intelligence. Our customers now see us as an AI-enabled company.

The Challenge

A conference room hardware manufacturer produced equipment including 4K cameras, microphone arrays, and interactive displays. Their rooms cost $50K+ but lacked intelligence. Customers wanted automatic meeting summaries, action item extraction, real-time translation, and workflow integration. The company had hardware expertise but no AI capabilities. Building an AI team would require significant time and investment.

Our Solution

Strategic partnership integrating Agent-NEO® Live into their hardware ecosystem. We embedded Neo into their conference room controllers. Neo captures audio/video, performs real-time transcription and translation, identifies speakers, extracts action items, generates meeting summaries, and integrates with calendar/CRM systems. All processing happens securely within the room. The manufacturer maintains their hardware focus while offering AI capabilities.

The implementation resulted in significant improvements across all key performance indicators, delivering measurable business value and operational excellence.

Key Deliverables

Our implementation focused on delivering tangible results through the following key components:

Embedded AI Controller

Real-Time Conference Intelligence

Automatic Summary Generation

Multi-Language Support (40+ languages)

Enterprise System Integration

Privacy-First Architecture

Conclusion

This project exemplifies our commitment to delivering transformative IT solutions that drive measurable business value. Through close collaboration with the client, innovative technology implementation, and a focus on sustainable outcomes, we successfully modernized their infrastructure while exceeding performance expectations.

Team collaboration

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