The Challenge
Processing credit repurchase files was a bottleneck. Operators received folders with 15 mixed documents (ID, tax, bank statements) in bulk. They spent 45 minutes per folder manually sorting, classifying, and verifying 50 complex business rules (e.g., 'Debt ratio < 35%'). Capacity was capped at 15 hours of work per day for 20 files.
Our Solution
A complete Neo Workflow solution. 1. Auto-classification of documents. 2. Extraction via defined Schemas. 3. Execution of 50 business rules in the Engine. 4. Auto-generation of structured PDF bundles for banking partners. 5. HitL interface for the few exceptions.
The implementation resulted in significant improvements across all key performance indicators, delivering measurable business value and operational excellence.
Key Deliverables
Our implementation focused on delivering tangible results through the following key components:
Automated Sorting Workflow
50-Point Control Engine
Exception Management UI
Bank-Ready PDF Bundles
Conclusion
This project exemplifies our commitment to delivering transformative IT solutions that drive measurable business value. Through close collaboration with the client, innovative technology implementation, and a focus on sustainable outcomes, we successfully modernized their infrastructure while exceeding performance expectations.
